Domain transfer: a small adventure with a big impact

Transferring a domain is a lot like moving to a new home. You’re upgrading to a better environment, taking advantage of better pricing, or simply gaining more control over your digital presence. But just like a real-world move, there are a few key steps to ensure everything goes smoothly.

Why transfer your domain?

Before diving into the process, let’s look at the most common reasons why people switch domain providers:

Step-by-step guide to a smooth transfer

To ensure your transfer is seamless and without data loss, follow these nine essential steps:

1. Check if your domain is transferable

• Verify that your domain is eligible for transfer. Some providers enforce a 60-day lock after registration or previous transfers.
• Ensure you have access to the registered email associated with the domain, as transfer confirmations will be sent there.
• If you are also moving your website and email services, back up all critical data, including website files, databases, and email accounts.

2. Request your domain authorization code (auth code)

• Most registrars require an authorization (EPP) code to process a transfer. You can obtain this from your current provider.
• If you can not find the code, check your account settings or contact customer support.

3. Choose your new provider

• Compare different providers based on pricing, support, and included features like SSL certificates, email services, and backups.
• Create an account with your new provider and start the transfer process.
• If you are also migrating your website and email, choose the appropriate hosting plan.

4. Initiate the domain transfer

• Enter your domain name and the authorization code at your new provider.
• Confirm the transfer request via email.
• The transfer process can take anywhere from a few hours to several days, depending on the provider.

5. Move your website

If you are transferring web hosting along with your domain, follow these steps:

• Create a backup: Download all website files via FTP and export your database (e.g., MySQL) using phpMyAdmin or a backup tool.
• Upload files: Transfer your saved files to the new hosting provider.
• Import database: Set up a new database with your new provider and import your saved database.
• Update configurations: If database credentials have changed, update your website’s configuration files.
• Test your site: Use a test URL or modify your hosts file to verify that everything functions correctly.

6. Migrate email accounts

If you are transferring email services, consider these steps:

• Recreate email accounts: Set up the same email addresses with your new provider.
• Transfer emails:
  • If both providers use IMAP, you can sync emails using a migration tool or manually through an email client like Thunderbird.
  • Alternatively, download your emails as a backup and import them into the new provider.
• Update email client settings: Adjust mail server settings on all your devices (PC, smartphone, tablet).

7. Update DNS settings

• After the transfer, review and update your DNS records (e.g., for websites and email services).
• If you are switching hosting providers, update the nameservers.
• A guide on how to update the nameservers with Green can be found here: customise nameservers

• Use tools like DNS Checker to confirm global DNS propagation.

8. Perform final testing

• Ensure your website loads correctly after the transfer.
• Test your email functionality to avoid disruptions.
• If you use third-party services (e.g., payment processors, API integrations), verify they still function properly.

9. Cancel your old provider's services

Once everything runs smoothly:

• Cancel your old hosting and domain services.
• If you had web hosting with your previous provider, delete old data and backups to maintain security.

Final thoughts

A domain transfer doesn’t have to be overwhelming. With a well-structured plan, clear steps, and a little bit of patience, you can complete the process successfully. If you’re moving your domain along with web hosting and email services, careful preparation is key. With a solid strategy, you’ll have your digital home set up in no time—better, faster, and more secure than before.

Any questions about your domain transfer?

Our Swiss support team is happy to assist you!