Email Server Connection Data (ConsumerMail / SurfMail)

Do you prefer to use your own mailclient instead of accessing your email via the web?
In this case, you will need to do an initial setup for your mailclient of choice. You can pick between two options as your account type: IMAP or POP3.

In the following section you will find the connection details necessary to connect your mailclient to our servers.

Note: We recommend that you use IMAP as your account type. If you would like to know why this is, please view this page:

What are the differences between IMAP and POP3?

This article is valid for the following product categories: ConsumerMail and SurfMail.
To begin with, verify that your email address is a ConsumerMail / SurfMail address:
Which are the Consumer Mail / SurfMail addresses?

Note: Do you have a web hosting package or email hosting? If you have created an email address in your hosting package, follow this guide instead: Email Server Connection Data (Web- & Mailhosting)

Connection Data

IMAP

Email Inbound Server (IMAP)

SMTP

Email Outbound Server (SMTP)

POP3

Email Inbound Server (POP3)

*Note: The use of SSL/TLS instead of STARTTLS as encryption type is recommended.