Default Green DNS Records
Are you hosting your website or email addresses with Green? In this case you need to make sure that you're using the proper DNS records. This guide will show you all the correct DNS records and how to set them up in your DNS zone file.
Note: Please verify if you use Webhosting / Mailhosting or Hosted Exchange for your mail service.
Web- & Mailhosting
Note: This section is valid for the following hosting packages:
A Records
Name | TTL | Type | Priority | Value |
600 | A | 194.191.24.XX | ||
* | 600 | A | 194.191.24.XX | |
mail-in | 600 | A | 194.191.24.XX |
Note: Make sure to swap out the last two X's and match them with your actual IP address.
The A record with the name mail-in is responsible for delivering your emails to your inbox. If you are unsure what your exact IP address is, please view this guide.
CNAME Records
Name | TTL | Type | Priority | Value |
autoconfig | 600 | CNAME | autodiscover.cloudpit.io. | |
autodiscover | 600 | CNAME | redirect-autodiscover.cloudpit.io. |
MX Records
Name | TTL | Type | Priority | Value |
3600 | MX | 10 | mx01.servicehoster.ch. | |
3600 | MX | 10 | mx02.servicehoster.ch. |
TXT Records
Name | TTL | Type | Priority | Value |
600 | TXT | v=spf1 include:servicehoster.ch a mx ~all |
Hosted Exchange
Note: The following entries are only valid for Hosted Exchange customers.
If you're simultaneously hosting a website and using Hosted Exchange for your emails, then make sure to replace the DNS MX records, CNAME records and TXT records containing the SPF value with the following entries.
Furthermore, remove the mail-in A record, since this record is only necessary for customers using a Webhosting, WordPress Hosting, Windows Hosting or Mailhosting package. All other DNS A records are relevant for your website and must remain in the DNS zone file.
CNAME Records
Name | TTL | Type | Priority | Value |
owa | 600 | CNAME | ch.exg7.exghost.com. | |
autodiscover | 600 | CNAME | adr.exghost.com. |
MX Records
Name | TTL | Type | Priority | Value |
3600 | MX | 10 | exampledomain-com.mx1.arsmtp.com. | |
3600 | MX | 20 | exampledomain-com.mx2.arsmtp.com. |
Note: Replace 'exampledomain-com' with your own domain name.
Please note the hyphen ( - ) used to separate the Top-Level-Domain (TLD) instead of the usual dot ( . ) symbol.
For example, exampledomain-com.mx2.arsmtp.com. is correct and exampledomain.com.mx2.arsmtp.com. would be wrong.
TXT Record
Name | TTL | Type | Priority | Value |
600 | TXT | v=spf1 include:edgepilot.com ~all |