Default Green DNS Records

Are you hosting your website or email addresses with Green? In this case you need to make sure that you're using the proper DNS records. This guide will show you all the correct DNS records and how to set them up in your DNS zone file.

Note: Please verify if you use Webhosting / Mailhosting or Hosted Exchange for your mail service.

Note: This section is valid for the following hosting packages:

• Webhosting
• WordPress Hosting
• E-Mail-Hosting
• Windows Hosting

A Records

Note: Make sure to swap out the last two X's and match them with your actual IP address.

The A record with the name mail-in is responsible for delivering your emails to your inbox. If you are unsure what your exact IP address is, please view this guide.

Note: The following entries are only valid for Hosted Exchange customers.

• Hosted Exchange E-Mail

If you're simultaneously hosting a website and using Hosted Exchange for your emails, then make sure to replace the DNS MX records, CNAME records and TXT records containing the SPF value with the following entries.

Furthermore, remove the mail-in A record, since this record is only necessary for customers using a Webhosting, WordPress Hosting, Windows Hosting or Mailhosting package. All other DNS A records are relevant for your website and must remain in the DNS zone file.

Note:  Replace 'exampledomain-com' with your own domain name.

Please note the hyphen ( - ) used to separate the Top-Level-Domain (TLD) instead of the usual dot ( . ) symbol.

For example, exampledomain-com.mx2.arsmtp.com. is correct and exampledomain.com.mx2.arsmtp.com. would be wrong.